Questions? We’ve got answers.

Yes. Order your usual US women’s size. The plush fur lining feels snug and cushy for the first few wears, then settles to the shape of your foot. If you’re between sizes, size up.

Pick the range that includes your usual US women’s shoe size: 4–6.5W (EU 36–37), 7–8.5W (EU 38–39) or 9–10.5W (EU 40–41). Our size guide recommends your size in about 10 seconds from your shoe size or your foot length.

Choose the bigger size. For example, if you wear a 6.5 in some shoes and a 7 in others, choose 7–8.5W. The fur lining fills the extra space without feeling loose.

Stand on a sheet of paper with your heel against a wall, mark the tip of your longest toe, and measure from the wall to the mark. Measure both feet and use the longer one. Type it into our size guide in inches or centimeters and it gives you your size.

Usually, yes: the fur lining has some give. If your feet are wide or you’re between sizes, choose the next size up, or email us your foot length and width before you order and we’ll tell you which size to pick.

Yes. The slides have a wide, soft strap that leaves room for cozy socks. Order your usual size; if you plan to wear thick socks and you’re between sizes, size up.

We exchange it. Message us within 14 days of delivery and we’ll help you get the right size. Bundles are included.

Yes. Shipping is free with tracking on every order to the US and to most countries worldwide, with no minimum order.

7–15 business days for US orders and 10–20 business days for most other countries. Your order is prepared in 1–3 business days, then shipped with tracking. Each product page shows your exact delivery window based on today’s date.

You get a tracking link by email as soon as your order ships. If you use the Shop app, your order also appears there automatically.

Usually not. Tracking can pause for a few days while the parcel moves between carriers. If it hasn’t moved for 7 days, email us your order number and we’ll check it for you.

Yes, we ship free to most countries worldwide, with tracking. Delivery takes 10–20 business days for most countries. Enter your address at checkout to confirm we deliver to yours.

An optional $2.95 add-on at checkout that covers your parcel if it’s lost, stolen or damaged in transit: we reship it or refund you. It’s added by default in the cart and you can turn it off with one tap.

Yes. Message us within 14 days of delivery with your order number and the size you need, and we’ll help you exchange it. Each pair in a Duo or Cozy Set can be exchanged too.

Our full return and refund terms are in our Refund Policy. For a size problem, an exchange is the fastest fix.

Email us as soon as it arrives with your order number and a photo of the item, and we’ll make it right with a replacement for the wrong or damaged item.

Yes. The person who received it can message us within 14 days of delivery with the order number and the size they need.

Buy more, pay less per pair: 1 pair is $49.95, the Duo (2 pairs) is $77.90 ($38.95 a pair), and the Cozy Set (3 pairs) is $99.90 ($33.30 a pair) plus a free pair of Matchy socks. The saving is applied automatically in your cart.

Yes. Mix any Fur Slippers, Fur Boots and Paw Slides, in any colors and sizes. Each pair you add counts toward your Duo or Cozy Set.

No. The Duo and Cozy Set savings apply automatically as soon as you have 2 or 3 pairs in your cart.

Yes. You get one free pair of Matchy socks for every full Cozy Set of 3 pairs: 2 pairs of socks for 6 pairs, 3 for 9. Add them from the rewards bar in your cart.

Matching extras for your slippers: socks, lounge pants, a tote and nail stickers. They’re 60% off when you buy any pair.

Yes. Your Duo or Cozy Set saving applies automatically, and your mystery welcome code comes off on top at checkout. One welcome code per order.

Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, Shop Pay and Amazon Pay. Checkout is secured and encrypted by Shopify; we never see or store your card details.

Yes, with Shop Pay Installments: pay in 4 interest-free payments on orders over $50, subject to approval. Choose Shop Pay at checkout.

Three things you feel from the first step: a plush fur lining that keeps your feet warm, a thick cushioned grip sole that lifts you off cold floors, and a 3D bow that makes them cute without looking childish.

Yes, for quick dry trips: the grip sole handles the mailbox, the car and errands. Avoid rain, puddles and snow to keep the fur soft.

Yes. The plush fur lining wraps your whole foot and the thick sole keeps it off cold tile and wood floors, so they’re made for fall and winter at home.

Spot clean with a soft cloth and a little mild soap, then let them air dry away from direct heat. Don’t machine wash or tumble dry them, and brush the fur gently once dry to fluff it back up.

Yes. Black is a limited-edition run, marked with a ★ on the product page. Once it sells out, we can’t promise when or if it will come back.

Sculptiss was founded by Sarah, who wanted slippers that feel like a hug and still make you smile. You can read her story on our homepage.

Yes, they’re our most-gifted item. Add a Luxury Gift Bag (50% off with any pair) for a ready-to-give present, and if the size isn’t right, the person who received them can exchange it.

Order by December 8 for US delivery before Christmas. While it’s still possible, the product page shows an “Arrives before Christmas” tag next to the delivery dates.

Yes. Enter the recipient’s name and address as the shipping address at checkout.

Choose by their usual US women’s shoe size, and size up if you’re unsure. If it doesn’t fit, they can exchange it within 14 days of delivery.

Yes. Our Kids Fur Slippers come in US kids sizes 9.5–10.5C up to 3–3.5Y, for ages about 3 to 9.

Measure their foot standing, then use the kids size guide on the kids product page: it adds about 1 cm (0.4 in) of growing room for you. Between two sizes, choose the bigger one.

Email us right away with your order number. If your order hasn’t been packed yet, we’ll update or cancel it for you.

Email us at info@sculptiss.com with your question and your order number if you have one. A real person from our team answers.

Yes. Checkout runs on Shopify’s secure, encrypted platform, every order ships with tracking, sizes can be exchanged within 14 days, and our customers rate us 4.76 out of 5 from 1,220 reviews.